Privacy Policy
Effective date: [02/01/2026]
StarConnect UK (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us about our services.
1. Information we collect
We may collect the following types of information:
Personal details such as your name, email address, phone number, and company name when you submit an enquiry or contact form
Technical data including IP address, browser type, device information, and pages visited
Communication data from emails, calls, or messages you send to us
We only collect information that is necessary and relevant to providing our services.
2. How we use your information
We use your information to:
Respond to enquiries and provide requested information
Deliver and manage our services
Improve website performance and user experience
Maintain security and prevent misuse
Meet legal and regulatory obligations
We do not use your data for automated decision-making or profiling.
3. Legal basis for processing
We process personal data under the following lawful bases:
Consent – where you have actively provided your details
Legitimate interest – to operate, secure, and improve our services
Legal obligation – where required by law
4. Data sharing
We do not sell or rent your personal data.
Your data may be shared only with trusted third parties such as:
Hosting and IT service providers
Analytics and security services
Legal or regulatory authorities (if required by law)
All third parties are required to protect your data and use it only for specified purposes.
5. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. When no longer needed, data is securely deleted or anonymised.
6. Data security
We take appropriate technical and organisational measures to protect your data, including secure servers, access controls, and monitoring procedures. While no system is completely secure, we take all reasonable steps to safeguard your information.
7. Your rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve functionality and analyse traffic. You can control or disable cookies through your browser settings.
9. External links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our Contact page.